The Lean Eye, LLC
Identifying Problems. Developing Solutions. Sustaining Results.
Identifying Problems. Developing Solutions. Sustaining Results.
We offer practical solutions so businesses, teams and leaders can achieve their next level of excellence. Whether that means saving money, enhancing services, preparing for growth, or creating an organization that employees want to commit to, we'll get you focused on the right things that support your goals!
We accomplish this using continuous improvement methodologies such as Lean Six Sigma and change management. We also explore the use of Artificial Intelligence (AI) to streamline workflows and collect real-world examples to help you keep up with advancing technology.
We're ready to build efficient processes and capable people -- together.
Optimize your operations by identifying bottlenecks and minimizing all forms of waste, so you can speed up delivery and create more reliable outcomes for happier customers.
Develop better communication, cultivate a culture of psychological safety, and empower employees to work with confidence, as well as contribute ideas to drive innovation.
Improve processes, transform technologies, and prepare stakeholders for new initiatives with a proven plan that delivers lasting results. Stop knowledge loss and "change burnout."
We perform a thorough Root Cause Analysis (RCA) and develop clear solutions to support your strategies.
We create process maps and value streams, then evaluate if what you think you're doing matches reality.
We ensure IT solutions don't complicate current processes and help establish governance around AI usage.
We evaluate existing measures such as Key Performance Indicators (KPI) and Objectives/Key Results (OKR) to determine if employee processes support or conflict with goals.
We identify where customers can get confused or frustrated in their experiences, then help minimize those hurdles to maximize satisfaction.
We provide a step-by-step process for creating buy-in, training and communicating new initiatives to ensure they don't gradually fail or are abandoned.
We help protect your business from losing critical skills and processes when key employees retire or depart the organization.
We facilitate rapid improvement workshops to overcome daily and persistent cross-functional challenges.
We equip your team with the skills and knowledge to perform better and develop their own 'lean eye' for continuous improvement.
We offer short or long-term professional development in your communication preference.
We're available to book for virtual or in-person speaking engagements on a number of topics that combine action with resilience, creativity, and optimism for your audience.
True long-term improvement is accomplished through collaborative learning, supportive leadership, and providing individuals with the skills to independently use the PDSA cycle on a daily basis. No matter which engagement level you choose below, we are committed to addressing your unique goals and challenges. We will develop customized options for your conditions and resources, so that you don't feel pressured to accept a "box" program that doesn't support your priorities. At the end of every engagement, stakeholders are given a step-by-step sustainability plan, a list of recommendations, and complimentary follow-up sessions* to keep momentum toward the next success.
*Number and length of follow-up sessions will vary by solutions and how many stakeholders participate in the engagement.
If you're not sure where to start in your improvement and change management journey, or if you have an operational challenge that requires a thorough Root Cause Analysis (RCA), we'll collect the information to define your current state. We can also create new reference materials to speed up onboarding, support program rollouts, and preserve knowledge.
Growth must address the human element as much as technical operations. We're here to provide clear, direct coaching for leadership teams and individuals seeking support on their path to next level performance. We have over 20 years of experience, including work with neurodivergent and ADHD adults.
We offer a range of topics based on the Solutions listed above. Modules can range from 1 hour to 2 days, depending on your needs and audience. We incorporate activities based on individual roles and current challenges experienced by attendees for concept retention.
Whether it's short term strategy planning or ongoing support for specific implementation, we offer an "outside the box" perspective to jumpstart struggling and stalled teams. We can also guide you through the practical application of a variety of tools until you're confident using them.
Your partner in turning chaos into clear actionable objectives. With over 12 years of hands-on continuous improvement experience and 20 years of coaching/mentoring, Jenna will help you focus on what matters most. You can learn more about her career and read her latest article here on LinkedIn.
Her background spans transportation, IT, academia, and non-profits - giving Jenna a unique "systems" understanding that allows her to quickly adapt continuous improvement methodologies to fit your specific industry.
Jenna doesn't just give you a report and walk away. She takes the time to understand your struggles, provides straight-forward analysis of what needs to change, and builds your team's capacity to work strategically instead of react to daily fires.
Whether you're a leader overwhelmed by operational challenges or another consulting firm looking for a subject matter expert on a project, Jenna is ready to collaborate on the right solution for you!
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